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Did any DOS compatibility layers exist for any UNIX-like systems before DOS started to become outmoded? This changed after the introduction of Salesforce. Hevo is fully automated and hence does not require you to code. Two years back, we shared about the EmailMessage object here, this blog will share the relationship between how the email is stored in the EmailMessage with email-to-case. VAWP links break for Salesforce Send Emails. First exception on row 0; first error: Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Thanks anyway. It provides you with a consistent and reliable solution to managing data in real-time, ensuring that you always have analysis-ready data in your desired destination. Were also holding the Microsoft Partner status with the following competencies: Gold Application Development, Gold Cloud Platform, Gold Cloud Productivity, Gold Application Integration, Silver Datacenter and Silver Small and Midmarket Cloud Solutions. Note that you'll probably have to scroll a bit to find the Message-ID because this window isn't resizable and it is small. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Thank you for your answer Anudeep, I will look into to try and generate a unique Id. Search for an answer or ask a question of the zone or Customer Support. Email logs are only available for messages that have been sent within the past 30 days before your request. With the new update of email-to-case threading behavior, Thread-Id field is being deprecated:https://releasenotes.docs.salesforce.com/en-us/winter21/release-notes/rn_email_to_case.htm, My understanding of the setReferences() method isthe SingleEmailMessage class should ideally be populated with the parent emails' References and message IDs to identify a thread. The Message-ID looks a bit like a really long and cryptic email address; here's an example of a Message-ID for an email sent from Gmail: The text after the @ symbol generally refers to the server that is sending the email out to the world on your behalf, and the part before the @ symbol is a unique key or identifier according to that mail server. After getting your email log file, you need to make sense out of it. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Join the thousands of professionals that are running more successful businesses with Accelo The cookies is used to store the user consent for the cookies in the category "Necessary". By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Email_References type: Text / String (Collection) description: The References field of the incoming email. September 2nd, 2020. Learn more about Stack Overflow the company, and our products. Your job will be to focus on key business needs and perform insightful analysis using BI tools. I took a look at the headers in my received email from Salesforce and found the following: Message-ID: <xxXXX000000000000000000000000000000000000000000000PP4SEN00dRKGMMwqTh20XXXXX__XXX@sfdc.net> I would assume that this may be the id that the method is expecting, but I'm not sure where this is coming from or how it is generated.