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Every year Citizens Advice Hammersmith & Fulham helps thousands of people. Creating a "My Account" gives you quick and secure access to many of our services including council tax and benefits. Yes, if you are making a mould-related claim for an illness or injury caused by mould, your compensation payout could be worth tens of thousands of pounds. Newsletter subscribers will also receive occasional marketing emails from advertisers promoting Any complaint you make about your care or the care a relative has received will in no way negatively affect any care you receive from us in the future. As a specialist provider of advocacy and user involvement for the last 25 years, were incredibly proud of the difference we make. Complaints policies Corporate complaints policy (pdf 204KB) Vexatious or Unreasonable Behaviour Policy (pdf 155KB) H&F Housing Ombudsman Complaint Handling Code Self Assessment (pdf 320KB). All product and company names are trademarks or registered trademarks of their respective holders. Based on 3 salaries posted anonymously by Hammersmith & Fulham Head Of Service employees in Filton, England. To get your car collected service and returned to you anywhere in Hammersmith and Fulham, please complete our online booking form or call us for free on . Diabetes We can agree some other ways of dealing with your concerns. Unfortunately, these things happen. The Financial Ombudsman Service provides a free, independent service for clients to solve disputes with not for profit debt advice providers. You can also check their employer reviews and any other apprenticeship training courses that they offer. Make an online referral for mental health, mental capacity or care act advocacy. To make our advocacy services easy to access, were operating a unified front door which means all advocacy services for Hammersmith and Fulham residents can be accessed via this webpage using the details below. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. Your complaint will be investigated by the Chief Executive under the direction of the Chair of Citizens Advice Hammersmith & Fulham, or by the Chair him or herself if you are complaining about the CEO. It is a London borough council, one of 32 in the United Kingdom capital of London. Hammersmith & Fulham: Shepherd's Bush Probation Office Single Point of Access The Mental Health Single Point of Access is open 24 hours a day, 7 days a week, 365 days a year and provides urgent help from trained mental health advisors, for those in crisis. Age UK Hammersmith and Fulham 2023. Named Accountable GP Experience in managing complaints e.g. summary. Feedback and Suggestions Form.doc (DOC, 62 KB). Contact us Make an online referral for mental health, mental capacity or care act advocacy NHS complaints advocacy 020 8106 1500 (weekdays, 9am-5pm) H-F@advocacyproject.org.uk check our tenants responsibilities for repairs page, Repairs and Maintenance Handbook (pdf 3.7MB). Feedback and complaints. She will explain the procedure to you and make sure that your concerns are dealt with promptly. 38 local checked and vetted Hammersmith and Fulham Washing Machine Repair to choose from. 0800 0 234 567 free for people phoning from a fixed line (e.g. Our daily newsletter and website is a free service funded by advertising. Finally, your complaint may go to a person who is entirely separate from the Citizens Advice service.