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Subscribe now. This includes any attempt to defraud or otherwise harm Vivid Seats or sellers on the Marketplace. If the value of the relief sought is $10,000 or less, at your request, Vivid Seats will pay all filing, administrative and arbitrator fees associated with the arbitration. Philadelphia, PA 19103 Such complaints shall be decided by an independent arbitrator in accordance with these Sales Terms. For more information, see the settlement website. If any party disagrees about whether the foregoing provision (or any portion of this agreement to arbitrate, including without limitation the provisions relating to arbitration, the waiver of class or representative proceedings, and opting out) can be enforced or whether it applies to the dispute, the parties all agree that the arbitrator will decide that dispute. Himberger is unhappy with that resolution. No, Vivid Seats will not grant you a refund for postponed events. The total price was $1405.95. As terms and conditions may vary by state or event or over time, the specific terms and options available to you will be clearly explained in this email notice. . If you have tickets to a show that is postponed, you will be able to select your refund option once the new date is announced, Live Nations website reads. Whats Next for Convicted Sex Criminals Harvey Weinstein and R. Kelly? See all 28 articles. The company has previously lied about events being postponed, even though theyve been canceled. TikToks Favorite Celebrity Couple Is Kim Kardashian and Michael Cera. So should you buy tickets for live events through Vivid Seats? Did we mention it's free? Vivid Seats will determine when an event is cancelled based upon the best information available. To the extent state law applies, the parties arbitration agreement and the parties Class Action Waiver shall be governed by Illinois law, subject to conflict of law principles. Opening safely is a very complex project that involves countless new procedures and equipment, all of which require extensive training. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. Things you buy through our links may earnVox Mediaa commission. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email.