There are many cases where the cause of a leak is unclear or disputed. The property must be returned into a good condition and all normal functions should be restored, in case the collapse has cut off some features. This is not always a straightforward matter because the building is likely to contain many pipes and appliances. Alternatively, if you have home contents insurance, you may be able to make a claim for your belongings on that. 17. Recently there was an overflow in the bathroom in the upstairs flat that caused damage to my property. The apartment above me, regardless of where the leak is, the waters coming from his apartment. If the resident of a leasehold flat finds that water is seeping through their ceiling from the flat above theirs, it is their responsibility to take all reasonable steps at their disposal to stop the leak and prevent the damage increasing. An interview with Andrew Bond, partner at Smith & Williamson. If there is terrace above your flat then the Society is responsible. Upstairs neighbours are away until tomorrow but we've let them know - no idea if there's damage in their bathroom! If they fail to repair it properly and there's a risk to your health or ability to live in the property, you can contact the water authority. 2. Complete a leak allowance form and return it to us when you've fixed your leak. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Some say that if the damage is rectified through one flats insurance, the excess is then shared by all the freeholders. I would suggest you need to check your insurance policies out very carefully and if bought through a broker as for them to check it out. Help! No one is taking responsibility for the leaking flat above Click here for the insurance information you need. www.citizensadvice.org.uk. Property clinic: leaky neighbours - The Telegraph
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