The issue was they didnt have the tickets, but had 2 close by. It guarantees your tickets will be valid and arrive in time for the event. I don't expect they are willing to give an apology. Approximately 90 minutes later, the seller had noticed you had not accepted the tickets yet and resent your tickets as downloadable QR codes for your convenience to make this easier for you to access. Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats I just bought Madonna tickets for the Cleveland, Ohio show August 2, 2023 show. I wish you didn't exist. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. 2. bradsaid 1 yr. ago. I use Vivid Seats for all my tickets: Celtics, Bruins, Kevin Hart, Bruno Mars and many more. I was terrified that I would not receive my tickets. Vivid Seats' email and phones were not responding to many numerous requests.Yes, you get great prices on concert tickets because it is a con. 2. Nellis v. Vivid Seats LLC (1:20-cv-02486) - CourtListener *Earn a Reward Credit equal to the average price of the 10 tickets, excluding taxes, fees, and processing costs. The site is a fraud and they are aware. Sometimes the choice seems insufficient to customers. He reassured me of any concerns I had and was very patient with me. That being said these tickets cost me 3x as much as directly purchasing from Off The Hook comedy club. I bought my tickets 5 months before the show. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) I purchased tickets through you company for the September 11, 2022 Rodeo. Vivid Seats offers a premium shopping experience and the industrys best ticket prices. This company is a scam, they held themselves out as a licensed seller of tickets until you purchase a ticket and find out they are resellers of scalped tickets. I will be giving a legitimate review on the site and will also provide comparisons to other third party ticket sites on the market to see which ones have the edge and are better to use. I quickly realized my mistake and went to cancel my order but I guess they dont believe in allowing buyers to cancel orders. Their transfer process never worked on my end and never once did they come up with a better solutions to get my tickets. After all, I selected that I wanted "2" tickets not "1". We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. Copyright 2022 Consumers Unified LLC. But, that won't happen with your company. In one order, my tickets arrived via email within an hour or so. Ticket resale limitations; prohibition; exception. Vivid Seats Review: Is it Legit, Reliable or a Scam? After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. Read full review of Vivid Seats and 1 comment. Crooks. Then the day of the event I got an email cancelling my ticket. The total price was $1405.95. Jeremy of Las Vegas, NV Verified Reviewer. Desired outcome: However, no matter what link they have provided I cannot access these tickets.
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