She help really helped me through the process. The nearest store is too far from of you, but you still can try to find the store with 'More Stores Near You', Delivery fees will not be refunded unless the item returned is found to have a manufacturer defect or was damaged in transit, A restocking fee and redelivery fee will be applied to merchandise that is returned or exchanged for reasons other than manufacturer defect or damage. We'll be back! We had one rip in a couch and placed our request for repair in January. I purchased a garden stool in October of 2022 that was delivered in November. They were great at helping us finish the look of our new home and your conscious about helping it be as economical as possible. Arhaus warrants its merchandise to be free of defects in both construction materials and workmanship from the date of delivery for the number of years noted in our Limited Warranty when used in a residential (non-commercial) setting. Thank you. I was sent a second label that i used for the second box. A 50% depositmay berequired at time of purchase and will not be refunded if you wish to cancel, return or exchange for reasons other than manufacturer defect or transit damage. I just agreed to take the wrong color and one brok on delivery. Arhaus Sofa Review: Are Arhaus Couches Worth It? - Modern Castle An individual 18 years or older, must be home to accept furniture delivery and inspect your order. A 10% restocking fee will be applied. Join the 41 people who've already reviewed Arhaus. It came out absolutely beautiful. The package is sitting in the lobby of my building and its become an eye sore. Keep up the good work, keep smiling, and keep helping people like us find joy and comfort out of furniture that fits our lifestyle! How do I request a catalog or sign up for email or remove my name from your mailing list? And I love the way they do customer service from sales to delivery I have no complaints. Top 10 Customer Complaints Have About Your Customer Service How do you spend $10K on a dining room set and get a table delivered a year later with no chairs when I insisted it be delivered together, then 6 months later A CHAIR (meaning one of six) is delivered? The furniture were delivered on time but it took almost two months for the furniture covers got delivered. I went in today and found a floor sample chandelier, Our experience at Arhaus was nothing short of excellent, I worked with Etta and Michelle at Arhaus. They are sending someone to repair some of the pieces and are actually replacing some of them. The rooms not only look gorgeous but are functional and comfortable. If you are looking to work with anyone, we recommend working with David for sure. To be added to our postal or email mailing list, sign up here. . It has beautiful furniture. He was so genuine & professional. Most of our products and custom options are available online, however not all pieces are shown. Shoppers near one of their outlet/discount stores, Arhaus The Loft in the Cleveland and Columbus areas of Ohio, can browse out-of-season pieces, overstocked, and special order returns at a discounted price.When it comes to customer experience, shoppers usually have positive feedback about the quality of Arhaus pieces as well as the beautiful and unique styles of home furnishings available to them.
Oak Unit St Margaret's Hospital Epping, Articles A