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We will normally deliver your parcel the next working day. When your shipment arrives at the destination country, the carrier will arrange the customs clearance, and customs will assess your declaration to determine the amount of import duty that should be applied to your shipment. Whatever the circumstances, as it stands, this alert means that fees are due on the shipment and it will not be released from customs until they are paid. We are sorry that you did not find this answer useful. Royal Mail, for example, is charging an 8 fee it says "reflects the cost of clearing items through customs and presenting them to Border Force". dutch braid pigtails for beginners Head here for more details of our privacy policy. Either way, Parcelforce will alert the recipient with a Revised Customs charges raised update, as well as an email, notice within the customer account, or letter with specific details of the charges. Clearing UK Customs is an essential step in the importing process; if your goods can't clear customs, they can't enter the UK. Please note: We can't release mail until the charges and fees are paid in full. customers must have checked with their local depot/sorting office to see if their package is awaiting pick up. Find out more about Customs charges Can I pay a surcharge online for someone else? If 20 days elapse, my parcel will be returned to sender. SITE UPDATE: Subscriptions are now available, for image uploads and no ads. What does this mean exactly? - Walt Kowalski, "Just because I don't care, doesn't mean I don't understand." Cookies help us improve your Parcelforce Worldwide online experience. For high-value goods worth 900, this fee is higher - 25.00. I'd check your invoice and see what the supplier has charged you for. parcelforce awaiting payment of customs charges This allows us to cover the cost of handling the parcel, administration, collection of monies and provision of facilities for Customs clearance. You can find more detailed information about these charges here. You get what you pay for Posted 6 years ago. They tell me theyll ring me back between 11 and 12. The amount is dependent on the value of the contents. High value goods over the threshold provided by HMRC and the UK Government (currently 1000 / 900), the handling fee is 25.00. The details of the fees that Parcelforce sends you, will include the relevant contact information to do this. Receiving post and parcels from An Post | Personal | An Post You have to wait until it arrives at the local depot. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); "The number one destination for virtual mailbox, package forwarding and courier information.". They will get in touch with you to let you know how to pay. You can also find more information about tax and customs on goods sent from abroadon thegov.uk website. There's only a scammer behind it all who will collect your 10,000 pesos and disappear, or then he will ask for another 15,000 pesos for 'taxes', then say the parcel got opened by an official and he needs to give them 20,000 pesos 'bribe money' and so on and so on. If you dont pay the customs charges, your parcel will be returned to sender after the 21-day period. 1.555.555.555 | maryborough to brisbane bus timetable. In cases where you have received the alert but have no details of the amount owed, you will need to contact Parcelforce, cite the tracking number of the shipment, and find out what needs to be paid from there.