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Please may I use it for a monologue/duologue project we are doing at school? Since there could be a few things causing that behavior, do you mind if I put you on a brief hold to look into this with my team? What two nonessential items would you want if you were shipwrecked on a deserted island? She told the social talent that: they wrapped it up and If possible, link the customer to a relevant knowledge base article and go through troubleshooting steps together until a solution is reached. For the role-play, sit on opposite sides at a table but remember to have fun. Having worked through the exercise in pairs, ask for volunteers to explore what worked well in front of the group. Then we are not going to hire you! Hello! They can role-play the impact of inaction and action from both positions and see how it feels, how they think, and the effect on their potential behavior. They observe how the applicant handles multiple interviewers with different personalities. Job Interview Role Play Dialogue Best of luck! Role Play Topic: Ordering and eating food at a restaurant. Your coworker wont return your calls. A television and radio business, career and motivation expert, she shares career and job search tips as Ageless Media Network's career expert on WTKS-AM 1290, Savannah, Ga. What Are Some Qualities of a Person With Good Communication Skills? I know that Im not keen on the idea! I need more. interview script Customer:"I just need you to tell me my account number and password. Other times, you can align yourself with the customer's position without having to offer an apology like in the example below. @sarah Please feel free to use any of my scripts. Thanks again. Job Interview Role Play Now that you know what customer service role play is, let's look at a few example scenarios in the next section. You hand one copy to the interviewer.] She thought it was strange but decided to go. Its hard to talk right now, but I (e.g., need a few moments). You should also avoid over-apologizing. ", Customer: "I see. Hello, If you are reading this, is it possible hat you can write me one to perform on a Masquerade contest?