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StubHub updated their policy today. How Do I Get Stubhub to Refund a Charge? - GetHuman The company told Marketplace that all of its recent policy changes are intended to be temporary. At least 12 dead after winter storm slams South, Midwest, The Saturday Six: Dental device controversy, scientist's bug find and more, Indonesia fuel depot fire kills 18; more than a dozen missing, 3 children killed, 2 others wounded at Texas home, Man charged for alleged involvement in 2 transformer explosions, Nikki Haley slams potential GOP contenders, and Trump and George W. Bush, Duo of 81-year-old women plan to see the world in 80 days, Tom Sizemore, actor known for "Saving Private Ryan" and "Heat," dies at 61, Alex Murdaugh trial: What to know about the double murder case, Flu and COVID combo shots won't be ready this year, FDA official says, White House pushing Congress to pass funding to combat pandemic-related fraud, FBI chief says agency feels pandemic likely started with Chinese lab leak. If you can no longer attend the event, you can, Log in to your StubHub account and click or tap Profile then. Also, if time permits, you can simply re-sell your tickets on StubHub (see our How to Sell Tickets on StubHub tutorial) or another popular ticket resale website. More: Stay up to date on all of MLives coronavirus coverage. Legal Statement. Each cancelled show was a loss to StubHub of their fees which now represented as much as 45% of the total sale. For third party ticket resellers, it gets even more complicated. However, StubHub is not responsible for partial performances, line-up, time, or venue changes. Need help getting refunds on canceled, postponed events? Here - WPXI Also, always look at the delivery date for the tickets to ensure they arrive before you leave . "@sukhindersingh, that's not going to go over very well.https://t.co/GeNuH5WD4l pic.twitter.com/zHYY2Tp6Fg. |, How to Get a Refund from StubHub Because Getting a Future Credit for an Event That May Never Happen Just Sounds Sketchy. Postponed events may not be eligible for refunds. Receive a coupon for 120 percent of your original. Our FanProtect Guarantee protects sellers, too: We guarantee you on-time payment for the tickets you sell, according to our terms. If you are denied entry or are dismissed from the event due to your failure to comply with these policies, you will not be compensated for your order. StubHub Refund Class Action Lawsuit - Gibbs Law Group It seeks class-action status and various damages, and an order that StubHub return to a policy of full refunds instead of coupons for 120% of the refund amount. Stubhub does not have the money for refunds and recently admitted so in court. The credit is valid for one year (365 days) and you can apply this credit toward any live event listings on our site in the same currency.