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All of our meals are prepared to order and will be delivered within 45 minutes after placing your call. 1-800-994-6610. Compare Hospital Ombudsman in Cleveland, OH. However, you can expect meals to be served within the following time frames: Once your physician has prescribed your diet, please use your phone to call ext. We offer a wide variety of freshly prepared, nutritious hot and cold selections throughout the day. The Nook Coffee Shop is open Monday through Friday, 7:00 a.m. 2:30 p.m. and is located on the first floor of the hospital near the gift shop and valet. If you get an infection while you are in the hospital or have problems getting the right medication, you can file a complaint with theJoint Commission. Ombudsman Complaint Process | Texas Health and Human Services You should get a form from the hospital titled "An Important Message from Medicare," which explains how to appeal a hospital discharge decision. Menu and widgets For family members that would like to join you for a meal, guest tray vouchers are provided upon request. Access business information, offers, and more - THE REAL YELLOW PAGES . Visitors in the hospital from 8 p.m. - 6 a.m. seven days a week must obtain a badge from the ParkView Information/Security Desk. There is no cost to residents or families for ombudsman services.